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Woolworths shopper is shocked after being charged $855 for half a leg of ham

Shopper shocked after being charged $855 for half a leg of ham at Woolworths – but gets to take it home for FREE thanks to a loophole

  • An Australian shopper has run away from Woolworths with a free leg of ham
  • Jenny, from ACT, was charged a whopping $855.76 instead of the retail price of $57
  • After the employee corrected the mistake, she took the ham home without paying a cent
  • Customers are entitled to a free product if the item scans at an incorrect price


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A shopper walked away from Woolworths with a ham bone for free after being charged a whopping $855.76 instead of the retail price of $57.

Jenny, from ACT, was scanning her groceries at a cashier’s checkout when the eye-watering price of the half-cured ham appeared on her screen.

After an employee corrected the error, she was able to take the ham home without paying a cent, as the item was scanned at a higher price than advertised on the label.

According to the supermarket giant’s ‘Scanning Code of Practice’, customers are entitled to a free item if an item’s scanned price is higher than the displayed shelf price.

A shopper has revealed how she walked out of Woolworths with a free ham bone after being charged a whopping $855.76 instead of the retail price of $57

A shopper has revealed how she walked out of Woolworths with a free ham bone after being charged a whopping $855.76 instead of the retail price of $57

The shopper couldn't believe her luck after getting the ham home for free

The shopper couldn't believe her luck after getting the ham home for free

The shopper couldn’t believe her luck after getting the ham home for free

“Wow, that’s an expensive ham,” she wrote in a Facebook group with a laugh.

‘I didn’t pay for it. I called them, they took it off and they gave it to me for free… $57 was the price.’

Daily Mail Australia has asked Woolworths for comment.

After sharing her post on social media, many applauded her for scoring a freebie, while others saw the funny side of the pricing mistake.

Under Woolworths' Scanning Code of Practice, customers are entitled to a free item if an item's scanned price is higher than the displayed shelf price

Under Woolworths' Scanning Code of Practice, customers are entitled to a free item if an item's scanned price is higher than the displayed shelf price

Under Woolworths’ Scanning Code of Practice, customers are entitled to a free item if an item’s scanned price is higher than the displayed shelf price

“At that price, I bet it was a Peppa Pig,” one wrote, while another quipped, “At that price you want to make sure it’s a daddy pig.”

One added: ‘The price is about 105 kilos of ham’, while another said: ‘Does it have a golden bone?’

Many asked if the shopper had to pay for the item first in order to be entitled to the free ham, and one said: ‘It’s free if you paid for it. They should have refunded you the entire $855.76.”

However, a supermarket employee confirmed this was not the case and said: ‘We are trained, it doesn’t matter if it’s paid or not, it must be a free item.’

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