Have delivery services RUNNED fast food? KFC and McDonald’s diners express frustration over long waits as Uber Eats and Deliveroo drivers get priority – and brand people ordering from home ‘lazy’
- An Anonymous Man Has Claimed Delivery Apps Are Ruining Fast Food Restaurants
- Posting on Reddit, man, from the UK, complaining about crowds of drivers
- Comments agreed they’ve seen online orders being prioritized
People have accused fast food restaurants of sacrificing their personal restaurant experience in favor of meeting the needs of online ordering.
Post anonymously on reddit, people living in the UK have shared their most recent experiences trying to dine at popular fast food restaurants and many claim the service was ‘disappointing’.
The thread started after a man expressed frustration with his local KFC being packed with delivery drivers, and commentators were quick to express their frustration at the long wait, with one claiming they lingered for a full hour while deliveries were prioritized.
And others wondered why ‘lazy’ people order food at home to get it ‘lukewarm’ when they could walk a short distance.
A worte: ‘Students in our street have Greggs delivered regularly. £2.49 delivery for a 79p sausage roll. insanity.
‘We also had a Subway man with us (wrong address, wanted 2 doors down). There is a metro 150 meters from us. I’m pretty sure this is a sign of the apocalypse.”
Posting anonymously on Reddit, people living in the UK have shared their most recent experiences attempting to dine at popular fast food restaurants, saying the experience was ruined by delivery services (stock image)
A man posted on Reddit claiming it’s hard to get to the checkout in his local KFC because of the number of app delivery guys
Fast food fans have complained of having to wait for their meals, while ‘lazy’ customers who ordered at home are given priority
The man started the discussion and said, ‘Do all the delivery apps ruin the food in fast food restaurants?
‘I went to KFC for dinner before and at least a quarter of the restaurant was full of orange, blue and square food carriers.
“You could barely get near the cash register and all around there was just a constant stream of people with those bags running in and out.”
The thread quickly spawned many comments from people who share similar experiences.
One person wrote: ‘Yeah, it’s f***** c***. With my kid smothered in Maccys on the way to an event, overall it was just unpleasant. Had to rush through a lot of people, they’ve taken half of the restaurant as a waiting area, but the drivers are still scurrying around on their phones etc.
“Then, because it’s so busy, ordering takes forever, picking up takes forever despite you saying your order is ready and yes, of course it wasn’t right.
“I’ve had the same experience a few times now at Maccys – I’m honestly not sure I’ll be dealing with them again. They used to be clean and efficient, but not anymore.’
A flood of comments on the thread revealed they also had to wait a long time at fast food restaurants since the proliferation of delivery apps
Another said: ‘In most of our local towns, delivery drivers have priority. I made the mistake of going to a KFC on a Saturday night and actually waited an hour while the delivery came and went after delivery. Never again. Those who were in the restaurant should be served faster than those who were at home, right?’
A third added: “If it means the experience isn’t ‘fast’ anymore, then absolutely. I stopped by McDonald’s Friday for a quick bite to eat before a night out at work. What would normally have been very fast service turned into a wait of almost 20 minutes for my food and I’m sure it was due to the constant flow of app orders going out the door.”
However, other comments claimed they were not bothered by delivery drivers at their local restaurants.
“They usually have people who do delivery and separate people who focus on walk-in/drive-thru, so I’ve never had a problem with this. It could also be because I have a lot of orders delivered. I am eternally grateful to the workers in these industries for making my life easier,” one person wrote.
Another said: ‘Not near me, but I’m in a city center with probably half a dozen to choose from. I’ve never seen a delivery man.’
A few comments to the post admitted they like to use delivery apps and haven’t noticed any problems at their local fast food outlets