Jewelery owners complain about ‘fake’ one-star Google review calling them ‘rude’ and ‘expensive’ – but was posted by their LANDLORD
- Prominent jewelry family sues man behind Google’s one-star company review
- Hassan Ramaihi admitted to leaving the review but denied it was defamatory
- Business said the review is fake because it hurt him over a rent dispute
A prominent jewelry family is suing their landlord after he left a “fake” one-star Google review of their company.
Hassan Ramaihi admitted to leaving the unflattering review of the Micheli Jewelery shop in Moonee Ponds, Melbourne, but denied it was defamatory.
Mr Ramaihi claimed that the review, in which he advised customers to go elsewhere, was true and based on his experience at the store.
But the jewelry store said the review was fake and was only done because Mr. Ramaihi was upset over a rent dispute with two of the business owners.
Marc Salzmann (pictured left, with his wife) is among those to sue Hassan Ramaihi for a ‘fake’ review of their jewelry store
The review (photo) posted by Hassan Ramaihi said he had a ‘disappointing’ experience at Micheli Jewelery in the Melbourne suburb of Moonee Ponds
Mr Ramaihi wrote in his October 2021 review that his experience with Micheli Jewelery was “disappointing”.
“The customer service provided was rude and unhelpful and when I finally received a quote for what I was looking for I found it was almost twice as expensive for the jeweler down the road,” he wrote.
“I would suggest you shop elsewhere where you can save money and feel comfortable being looked after.”
According to County Court documents, Ramaihi is the landlord of an apartment that was rented to Elvi and Darren Harris, two of the owners of the jewelry store.
The couple, along with co-owner and relative Marc Salzmann, said the review hurt their business and reputation.
They claim the reason behind it was a dispute over the rent the couple paid to Mr Ramaihi for his apartment in Essendon during the Covid-19 lockdowns in Melbourne.
Rent had been halved from $4,777 per month to $2,390 in December 2020 by the Victorian Civil and Administrative Court due to financial difficulties, The age reported.
Micheli Jewelery has over 100 positive reviews online and only four one star ratings including Mr Ramaihi’s.
Micheli Jewelery (second store from right) has over 100 positive reviews online and only four one-star reviews, including Hassan Ramaihi’s
The jewelers said Mr Ramaihi was not a customer and therefore the review could not be truthful.
“The plaintiffs are tracking all bids and sales through the POS system for Micheli Jewelery,” court documents said.
“There is no record of Hassan Ramaihi patronizing Micheli Jewelery, nor that he provided him with a quote.”
Mr Harris told the Sunday Age: ‘He never got a quote from us as stated and used Google reviews as a way to get revenge and hurt us financially.
“I think that’s what happened anyway. We’ll let the court decide whether they agree or not.”
The owners of Micheli Jewelery are suing for damages for the review, which is still online.
Micheli Jewelery is suing over a bad review on Google that he believes was motivated by malice. Pictured is a woman with rings on her finger