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Ex-Ulta employee quits after manager called her ‘unprofessional’ for refusing to pick up stool

A former Ulta employee said she quit working at the beauty salon after a manager called her “unprofessional” for refusing to remove human feces from the bathroom wall — something she says she’s legally protected to do without the proper workout.

Maddie B. Wells has gone viral on TikTok for sharing her story shortly after she left the job, which she found “awful,” adding, “I hated it.”

The latest incident happened shortly after she said she wouldn’t clean a feces-soiled bathroom — something she’s never been explicitly asked to do: Maddie says a manager lectured her about her behavior, “to tell me how unprofessional.” , how terrible I am’.

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Don't hold back: Maddie B. Wells shared why she quit her job at Ulta this month in a series of TikTok videos

Don’t hold back: Maddie B. Wells shared why she quit her job at Ulta this month in a series of TikTok videos

Moving on: Maddie cited a showdown with a manager as the final straw, saying it felt like a weight had been lifted off her chest after she quit

Moving on: Maddie cited a showdown with a manager as the final straw, saying it felt like a weight had been lifted off her chest after she quit

Moving on: Maddie cited a showdown with a manager as the final straw, saying it felt like a weight had been lifted off her chest after she quit

Moving on: Maddie cited a showdown with a manager as the final straw, saying it felt like a weight had been lifted off her chest after she quit

Moving on: Maddie cited a showdown with a manager as the final straw, saying it felt like a weight had been lifted off her chest after she quit

Accusations: The TikToker claimed she was taught a lesson for refusing to remove feces from the walls in the bathroom

Accusations: The TikToker claimed she was taught a lesson for refusing to remove feces from the walls in the bathroom

Accusations: The TikToker claimed she was taught a lesson for refusing to remove feces from the walls in the bathroom

Maddie revealed on TikTok that she quit her job on November 26.

‘I hate it there. I hated working there. I was excited for about two weeks to work there and then I absolutely hated it,” she said. “The toxicity of that whole company. I don’t know how some of that shit they do is legal.

“The way they treated employees is appalling,” she continued. ‘I stop. I feel like a weight has been lifted from my chest’

She said the last straw was how she got the lesson after refusing to remove feces from the walls in the bathroom.

The problem started when another employee asked her to get a manager because the bathroom was disgusting and covered in feces.

She found a manager and notified her – but the manager wouldn’t clean it, so she told Maddie to tell the general manager.

“Some of my colleagues said, ‘You know they’re just going to tell you to clean it up.’ And this manager says, “I don’t care. The general manager can clean it up, I’m not going to clean up that mess.”‘

What do you say?  According to Maddie, she informed a manager that a bathroom wall was covered in feces.  The manager wouldn't clean it and said to get the general manager?

What do you say?  According to Maddie, she informed a manager that a bathroom wall was covered in feces.  The manager wouldn't clean it and said to get the general manager?

What do you say? According to Maddie, she informed a manager that a bathroom wall was covered in feces. The manager wouldn’t clean it and said to get the general manager?

Maddie also joked that she wasn’t cleaning it up because “that’s higher than my salary” – something she noted was no different from what the manager had said.

Her comment seems to have come back to the general manager, who was not happy.

Shortly after, that manager took her to a meeting and told her she was being unprofessional.

“She then just goes on berating me and telling me how unprofessional, how awful I am. Mind you, my numbers say something else,” she said.

Maddie also said there have been numerous studies showing that she provided great customer service, so she was confused about what the manager might have been upset about and asked for details.

The manager said she’d heard Maddie insisted she wouldn’t clean up “literal poop” from the bathroom walls “because it was above my paycheck.”

Surprised, Maddie was shot while trying to explain what really happened, but said, “I didn’t take that s*** for $11.”

Don’t laugh: Maddie joked that she didn’t want to clean it either, because it was “above her paycheck.” The general manager then accused her of being unprofessional?

FYI: Maddie pointed to OSHA guidelines for workers dealing with biohazards and said she needed special training

FYI: Maddie pointed to OSHA guidelines for workers dealing with biohazards and said she needed special training

FYI: Maddie pointed to OSHA guidelines for workers dealing with biohazards and said she needed special training

‘I literally can’t clean up a s*** because it [requires] biohazard training,” she said.

“In case you don’t know, Miss Ulta thinks she’s above the law because you need biohazard training for that,” she insisted.

The occupational safety and health administration (OSHA) has rules that “require employers to protect workers from occupational exposure to infectious agents.”

The strict protections apply to exposure to blood and semen.

But there are ‘standard protections’ for exposure to feces, including hand hygiene, the use of certain types of personal protective equipment and ‘safe management of contaminated equipment’.

According to OSHA, “Employers should always educate employees about sources of exposure to infectious agents and about appropriate precautions to prevent infection.”

“Employers must provide training to employees who must use PPE, including training on what equipment is needed, when and how to use the equipment and how to dispose of the equipment.

In addition, when workers are exposed to blood or other potentially infectious material, employers must provide the training required by the BBP (Blood Transmitted Pathogens) standard, including information on recognizing tasks that may involve exposure and methods of avoiding exposure. reduction, including appropriate technical measures, work practices and personal protective equipment.’

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