Business is booming.

Thames Water offers customers money to switch to a metered bill early

Thames Water offers customers a financial incentive to switch to a metered bill early

  • Utilities will roll out water meters for all households by 2035
  • Households with more bedrooms than people are likely to save money
  • Those who switch early are rewarded with invoice credits

Thames Water offers customers a financial incentive to switch to a metered bill early.

With water meters you can keep track of your consumption. As a general rule of thumb, you can save money if you have more bedrooms than people in your home.

Thames Water aims to roll out water meters to all households by 2035

Thames Water aims to roll out water meters for all households by 2035.

It writes to customers to give them the opportunity to switch early to cash in on any savings.

The letters give a comparison to show what they would pay with and without a meter.

Poll

Would you switch to a water meter if it wasn’t necessary?

  • Yes 51 votes
  • no 166 votes

Once the device is installed, they have a grace period of 12 months before they automatically switch to a metered bill.

But if customers request to move earlier, their account will be credited with the money they would have saved had they switched when their device was activated.

If you wait until it is automatically set to a meter, you will not receive any retroactive savings.

A Thames Water spokesperson said: ‘Smart meters offer a fairer way to pay bills, by only charging for what is used. All our customers can also request a meter.’

.